Can Sony stop breaking its fans' hearts?
Sony's jaded fandom, so far, is hardly euphoric. "This could be really nice. Or not. I look forward with pleasure to learning of the newest batch of doomed proprietary formats and sealed platform. (Please, Sony, just for once... prove me wrong)," wrote reader "AreWeThereYet?" on Gizmodo. A fellow reader known as "R.O.A.C.H." wrote, "I like the general idea here. The problem is, it'll probably be locked down worse than the iPhone."There's good reason to be tired of the string of recent false starts, wrote Christopher McManus, the editor of the Sony Insider blog, in an e-mail interview. Sony's use of proprietary formats and failure to produce a true convergence gadget--one device that takes advantage of the wealth of content and technology Sony has at its disposal--have long vexed hardcore customers."Sony makes huge gambles with their innovations, hoping that they will take off and become mainstream," he said. "The general feeling is that when Sony launched a product in the past--specifically the '90s and early '00s--it could do so much, but generally was lacking a few key features and was generally more successful in an environment with only other Sony products." That's a nice way of saying some products were half-baked and were made to work with other Sony products. There are plenty of recent examples: the UMD format for games and movies that could only play on the PlayStation Portable, and the use of Memory Stick in the Walkman and Sony Ericsson phones. And more recently, their version of Roku or Apple TV, called Sony Bravia Internet Video Link that works only with, you guessed it, a Sony Bravia TV. The result of these recent missteps is a group of fans who you might say are passionate in their pessimism.A comment by user Agreeable_Panda on the gaming blog Kotaku, summed it up: "Seriously, I have so much love for that company, and yet, at the same time, so much hate. They do so many things so well, and so many things so terribly. They are one giant paradox." It's not that Sony doesn't have good ideas anymore, which customers and fans clearly recognize. The company is a leader in digital photography and is responsible for the rise of the Blu-ray format, and the extension of the 3D ecosystem, from the 3D cameras used by film studios to the forthcoming TVs to watch them on. The execution in some areas lately has been a problem. The PSP is a perfect example of a great idea that Sony failed to capitalize on and left fans disappointed, says Andrew Yoon, an editor at gaming blog Joystiq. "Five years ago, Sony released an incredible convergence device that was able to play music, video, and games of unparalleled graphic quality. It could have been the successor to the Walkman Sony had always been looking for," he said. "But Sony was much too late in opening the device to App developers, and providing a viable media store, all while Apple launched the iPod andiPhone." The same thing happened with the launch of the PSP Go, the redesigned gaming handheld. "It's a terrific piece of hardware, but Sony foolishly priced it well beyond its perceived value," Yoon said. "The PS3 launch should have proven that when consumers can't afford your product, they'd much rather hate your brand." The fear that Sony doesn't execute on its ideas in ways that make sense to all of its customers isn't new. For years, Sony fans have complained about the company's insistence on proprietary software and formats. Only recently has Sony signaled it was ready to give in, opting to sell SD cards for its products instead of relying on Memory Stick, its proprietary storage format.The Dash could be a sign of what's to come from Sony.SonyAnd long before Apple began lining up music labels and music studios to sell content through its iTunes portal, Sony had its own music labels (SonyBMG) and studio (Sony Pictures) at its disposal. Only this month is it planning on launching a media platform that will allow owners of Sony laptops and gaming devices, and apparently future smartphones and tablets, access to content that they otherwise could have turned to services like iTunes for.When it comes to gadgets, Sony's executives have admitted that it has struggled turning its ideas into products quickly enough to keep up with trends. The tablet is a good example. Only last month did Sony say it was interested in making a tablet, even admitting they were late to the game.But there are signs that Sony is at least thinking in the right direction. The company showed off the Dash Personal Internet Viewer at CES 2010, which right now is a really nifty alarm clock with Internet access. But Sony has brought in software people to look at how to open up the platform to non-Sony content like Twitter and Facebook, and is specifically targeting less tech-savvy people. It's also a sign that they understand the importance of their products working better together for the benefit of the consumer, said Ross Rubin, an analyst for the NPD Group who follows the consumer electronics industry."You can have an infinite number of kinds of devices between a smartphone and a laptop, it's hard to say which of those they'll turn into a product. The Dash is an interesting harbinger of the type of convergence-capable product that they could launch that grows out of an existing category," Rubin said.Of course, making a legitimate iPhone and/or iPad competitor isn't the only way to lure back old fans and win some new ones, but it's a good start. As Joystiq's Yoon pointed out, there's plenty of room left for Sony to have a hit product that focuses on games, and is not necessarily an all-in-one media device. And fans probably shouldn't put too much stock in whether what Sony comes up with next will help it compete better with Apple. "I don't think the iPhone is the end-all of a gaming-centric convergence device. Once again, while it has a lot of great games, hardcore gamers simply don't view it in the same light as a PSP or a DS," Yoon said. "There's clearly an opportunity to refine the experience, and until we actually see Sony's supposed devices in action, we can't really jump to conclusions."
Rdio changes leadership tune, naming new CEO
Rdio changes leadership tune, naming new CEO
After trimming staff last month to save money, online subscription music service Rdio has named Anthony Bay -- a former Amazon, Microsoft and Apple exec -- as chief executive.Bay will succeed longtime CEO Drew Larner, who will become vice chairman and an adviser to the board, Rdio said Tuesday in its announcement.The streaming segment is the music industry's area of greatest growth, but it's intensely competitive, and Rdio has been going up against rivals that beat it either in global reach, like Spotify; in profitability, like Slacker; or in pure size, like Pandora.Related storiesRdio changes leadership tune, naming new CEORdio now streaming tracks to 51 countriesRdio shutters Vdio, hits rewind on video-streaming effortsCEO: Rdio's problem? Not enough people use Rdio (Q&A)Rdio lifts listening time limits on free Web music streamingRdio didn't immediately respond to CNET's queries regarding the reason for the change in leadership. In a statement, Rdio founder Janus Friis said the company has accomplished its first goal "to build the best music streaming experience" and now needs to expand its global reach and its active, paying subscriber base. "Anthony will also play a critical role in unlocking the value of our global terrestrial radio partnerships," Friis said.In September, Rdio said it was launching a free, ad-supported music service as part of a partnership with radio station operator Cumulus.The deal was meant to make Rdio more competitive with the likes of Spotify, Pandora, and iTunes Radio by giving it broader access to the terrestrial radio giant's programming and promotion across Cumulus' 525 radio stations. In addition to providing content for Rdio users, Cumulus will sell advertising for Rdio's free, ad-supported version. Otherwise, Rdio charges $5 to $10 a month for access to its music library. Including the Cumulus deal, the leadership switch is the biggest alteration so far in several changes that are morphing Rdio. Last month, Rdio confirmed it was making workforce reductions to improve its cost structure "and ensure a scalable business model for the long term," according to Nada Antoun, director of public relations. Bay is the former head of Amazon's global video business and held numerous roles at Microsoft, including jobs on its e-commerce technology platform and Windows Media Technologies. Prior to joining Microsoft, he spent eight years at Apple, three of those in Europe, where his responsibilities included leading Apple's online services.
After trimming staff last month to save money, online subscription music service Rdio has named Anthony Bay -- a former Amazon, Microsoft and Apple exec -- as chief executive.Bay will succeed longtime CEO Drew Larner, who will become vice chairman and an adviser to the board, Rdio said Tuesday in its announcement.The streaming segment is the music industry's area of greatest growth, but it's intensely competitive, and Rdio has been going up against rivals that beat it either in global reach, like Spotify; in profitability, like Slacker; or in pure size, like Pandora.Related storiesRdio changes leadership tune, naming new CEORdio now streaming tracks to 51 countriesRdio shutters Vdio, hits rewind on video-streaming effortsCEO: Rdio's problem? Not enough people use Rdio (Q&A)Rdio lifts listening time limits on free Web music streamingRdio didn't immediately respond to CNET's queries regarding the reason for the change in leadership. In a statement, Rdio founder Janus Friis said the company has accomplished its first goal "to build the best music streaming experience" and now needs to expand its global reach and its active, paying subscriber base. "Anthony will also play a critical role in unlocking the value of our global terrestrial radio partnerships," Friis said.In September, Rdio said it was launching a free, ad-supported music service as part of a partnership with radio station operator Cumulus.The deal was meant to make Rdio more competitive with the likes of Spotify, Pandora, and iTunes Radio by giving it broader access to the terrestrial radio giant's programming and promotion across Cumulus' 525 radio stations. In addition to providing content for Rdio users, Cumulus will sell advertising for Rdio's free, ad-supported version. Otherwise, Rdio charges $5 to $10 a month for access to its music library. Including the Cumulus deal, the leadership switch is the biggest alteration so far in several changes that are morphing Rdio. Last month, Rdio confirmed it was making workforce reductions to improve its cost structure "and ensure a scalable business model for the long term," according to Nada Antoun, director of public relations. Bay is the former head of Amazon's global video business and held numerous roles at Microsoft, including jobs on its e-commerce technology platform and Windows Media Technologies. Prior to joining Microsoft, he spent eight years at Apple, three of those in Europe, where his responsibilities included leading Apple's online services.
European telcoms defend leaked proposal for U.N. Internet tax
European telcoms defend leaked proposal for U.N. Internet tax
Last night, CNET reported that the European Telecommunications Network Operators Association, or ETNO, a Brussels-based lobby group representing companies in 35 nations, proposed the idea for debate at a December meeting of a U.N. agency called the International Telecommunication Union. ETNO's members, which unanimously approved the idea, include Deutsche Telekom, France Telecom, Telecom Italia, Swisscom, and Spain's Telefonica. While this is the first time this proposal been advanced, European network providers and phone companies have complained bitterly about U.S. content providers for some time. France Telecom, Telecom Italia, and Vodafone Group want to "require content providers like Apple and Google to pay fees linked to usage," Bloomberg reported last December.ETNO refers to it as the "principle of sending party network pays" -- an idea borrowed from the system set up to handle payments for international phone calls, where the recipient's network set the per-minute price. If its proposal is adopted, it would spell an end to the Internet's long-standing, successful design based on unmetered "peered" traffic, and effectively tax content providers to reach non-U.S. Internet users. Today's statement from ETNO says: "It will be possible to establish new interconnection policies based on the 'value' of the traffic (not only on the 'volume'), enablingnew business models and implementingan ecosystem where operators' revenues will not be disconnected from the investment needs made necessary by the rapid growth of Internet traffic." It suggests that "operating agencies shall negotiate commercial agreements to achieve a sustainable system of fair compensation for telecommunications services."The leaked documents(No. 1 No. 2) were posted by the Web site WCITLeaks, which was created by two policy analysts at the free-market Mercatus Center at George Mason University in Arlington, Va, who stress their Wikileaks-esque project is being done in their spare time. The name, WCITLeaks, is a reference to the ITU's December summit in Dubai, the World Conference on International Telecommunications, or WCIT.In a rare show of bipartisan unity during an election year, both the Obama administration and Republican members of Congress warned last week that secret negotiations at the ITU over an international communications treaty could result in a radical re-engineering of the Internet ecosystem and allow governments to monitor or restrict their citizens' online activities.
Last night, CNET reported that the European Telecommunications Network Operators Association, or ETNO, a Brussels-based lobby group representing companies in 35 nations, proposed the idea for debate at a December meeting of a U.N. agency called the International Telecommunication Union. ETNO's members, which unanimously approved the idea, include Deutsche Telekom, France Telecom, Telecom Italia, Swisscom, and Spain's Telefonica. While this is the first time this proposal been advanced, European network providers and phone companies have complained bitterly about U.S. content providers for some time. France Telecom, Telecom Italia, and Vodafone Group want to "require content providers like Apple and Google to pay fees linked to usage," Bloomberg reported last December.ETNO refers to it as the "principle of sending party network pays" -- an idea borrowed from the system set up to handle payments for international phone calls, where the recipient's network set the per-minute price. If its proposal is adopted, it would spell an end to the Internet's long-standing, successful design based on unmetered "peered" traffic, and effectively tax content providers to reach non-U.S. Internet users. Today's statement from ETNO says: "It will be possible to establish new interconnection policies based on the 'value' of the traffic (not only on the 'volume'), enablingnew business models and implementingan ecosystem where operators' revenues will not be disconnected from the investment needs made necessary by the rapid growth of Internet traffic." It suggests that "operating agencies shall negotiate commercial agreements to achieve a sustainable system of fair compensation for telecommunications services."The leaked documents(No. 1 No. 2) were posted by the Web site WCITLeaks, which was created by two policy analysts at the free-market Mercatus Center at George Mason University in Arlington, Va, who stress their Wikileaks-esque project is being done in their spare time. The name, WCITLeaks, is a reference to the ITU's December summit in Dubai, the World Conference on International Telecommunications, or WCIT.In a rare show of bipartisan unity during an election year, both the Obama administration and Republican members of Congress warned last week that secret negotiations at the ITU over an international communications treaty could result in a radical re-engineering of the Internet ecosystem and allow governments to monitor or restrict their citizens' online activities.
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